| Original language | English |
|---|---|
| Title of host publication | Managing Tourism and Hospitality Services - Theory and International Applications |
| Editors | B Prideaux, G Moscardo, E Laws |
| Place of Publication | Wallingford, UK |
| Publisher | CABI Publishing |
| Chapter | 12 |
| Pages | 126 - 144 |
| Number of pages | 19 |
| Publication status | First published - 2006 |
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